PRIVACY POLICY

At DBAS, we believe that trust is the foundation of every successful business relationship.

We are committed to:

• Protecting your privacy.
• Maintaining confidentiality.
• Using information responsibly.
• Operating with transparency and integrity.
• Collecting only information reasonably necessary to provide our services.

Depending on the services you request, we may collect the following information.

Personal Information

• Full Name
• Mobile Number
• Email Address
• Business Address
• Billing Address
• Company Name
• GST Number (if applicable)

Business Information

To deliver our services effectively, we may request information such as:

• Business Profile
• Products or Services
• Company Logo
• Brand Guidelines
• Marketing Objectives
• Business Description
• Promotional Offers
• Product Catalogues
• Price Lists
• Images and Videos
• Website Information
• Social Media Links

Social Media Information

If you engage us to manage your digital presence, you may choose to provide access to:

• Facebook Page
• Instagram Account
• Meta Business Manager
• WhatsApp Business
• Google Business Profile
• YouTube Channel
• LinkedIn Company Page

We request only the level of access reasonably necessary to perform the agreed services.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• Browser Type
• Device Type
• Operating System
• IP Address
• Date & Time of Visit
• Pages Visited
• Session Duration
• Referral Source

This information helps us improve our website and user experience.

DBAS does not intentionally collect:

• Banking passwords
• Credit/Debit Card PINs
• UPI PINs
• [Aadhaar Redacted] (unless required for a specific legal purpose)
• OTPs
• Personal passwords unrelated to service access
• Sensitive personal information unless specifically required and agreed upon

Your information may be used to:

• Provide our services
• Communicate regarding projects
• Prepare proposals and agreements
• Create marketing content
• Design advertisements
• Manage advertising campaigns
• Manage social media platforms
• Provide customer support
• Issue invoices and receipts
• Improve service quality
• Respond to inquiries
• Comply with applicable legal obligations

We do not use your information for purposes unrelated to the services you have requested without your consent.

We understand that clients may share confidential business information.

DBAS agrees to:

• Keep business information confidential.
• Not disclose confidential information to unauthorized persons.
• Use confidential information only for project-related purposes.
• Take reasonable measures to protect confidential information.

Confidential information may include:

• Business Strategies
• Customer Information
• Sales Information
• Pricing
• Marketing Plans
• Internal Documents
• Business Credentials

This obligation does not apply to information that is publicly available or lawfully obtained from another source.

For social media management, clients may provide access to business accounts.

DBAS will:

• Use access only for agreed services.
• Not intentionally alter ownership without authorization.
• Not intentionally share credentials with unauthorized individuals.
• Encourage use of official user roles and permissions where available.

Clients remain responsible for maintaining account ownership and promptly notifying us of any changes to access.

Unless otherwise agreed in writing:

• Client-owned materials remain the client's property.
• DBAS-created designs are licensed for the agreed use upon payment.
• DBAS may showcase completed work in its portfolio unless the client requests confidentiality in writing or the agreement states otherwise.

Our website may use cookies and similar technologies to:

• Improve user experience
• Remember preferences
• Analyze website traffic
• Improve website performance

You may disable cookies through your browser settings, although doing so may affect certain website functionality.

We may use website analytics tools to better understand:

• Visitor behavior
• Popular pages
• Website performance
• General usage trends

These tools may collect aggregated or anonymized information to help improve our services.

To provide our services, we may work with trusted third-party platforms such as:

• Google
• Meta (Facebook & Instagram)
• WhatsApp
• LinkedIn
• Canva
• Hosting Providers
• Cloud Storage Providers
• Payment Service Providers
• AI Tools

Your use of these platforms is also governed by their respective privacy policies and terms.

DBAS does not sell or rent your personal information.

We may share information only when reasonably necessary to:

• Deliver requested services.
• Process payments.
• Comply with legal requirements.
• Protect our legal rights.
• Prevent fraud or misuse.

We implement reasonable administrative, organizational, and technical safeguards designed to protect the information entrusted to us. While we strive to maintain appropriate security practices, no method of electronic transmission or storage can be guaranteed to be completely secure.

Clients also play an important role in protecting their own accounts by using strong passwords, enabling multi-factor authentication where available, and limiting access to authorized individuals.

We retain information only for as long as reasonably necessary for:

• Service Delivery
• Business Records
• Legal Compliance
• Accounting
• Customer Support

When information is no longer needed, we aim to securely delete or anonymize it where appropriate.

Clients agree to:

• Provide accurate information.
• Share only content they have the right to use.
• Obtain any necessary permissions for third-party materials.
• Review deliverables promptly.
• Notify DBAS of any errors or changes.

Our services are intended for businesses and adults. We do not knowingly collect personal information directly from children through our website. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to remove it.

Our services may be accessed from different countries. By using our services, you understand that your information may be processed in accordance with this Privacy Policy and applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on our website.

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.